Terms of service

Last updated: May 2025

Please read these Terms of Service carefully before using the Banner Thread website (bannerthread.com) or placing an order. By accessing the Site or making a purchase, you agree to these terms.

1. General These Terms of Service apply to all users of the Site, including customers and visitors. We reserve the right to update these terms at any time. Your continued use of the Site constitutes acceptance of any changes.

2. Products and Ordering All Banner Thread products are made to order. By placing an order, you confirm that:

  • You are at least 18 years old or have parental/guardian consent
  • The information you provide (name, address, payment) is accurate and complete
  • You have reviewed the product description and sizing guide

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or place an unusual volume of product.

3. Pricing and Payment All prices are listed in US dollars. We accept major credit cards and other payment methods shown at checkout. Payment is collected at the time of order placement. We reserve the right to change prices at any time without notice, though price changes will not affect orders already placed and confirmed.

4. Made-to-Order Products Because our products are produced specifically for each order, we do not accept returns or exchanges for buyer's remorse or incorrect size selection. Please review our Refund Policy for full details on how we handle defective or incorrect orders.

5. Intellectual Property All content on the Site — including the Banner Thread name, wordmark, logos, graphics, product designs, and text — is the property of Banner Thread and may not be reproduced, distributed, or used without our written permission.

6. Disclaimer of Warranties The Site and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted or error-free.

7. Limitation of Liability To the fullest extent permitted by law, Banner Thread shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products. Our total liability to you for any claim shall not exceed the amount you paid for the order giving rise to the claim.

8. Governing Law These Terms of Service are governed by the laws of the United States. Any disputes shall be resolved in accordance with applicable US law.

9. Contact Questions about these Terms of Service?

Banner Thread hello@bannerthread.com